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The University expects all members of the community to notify International Travel Health and Safety (ITHS) if, while traveling internationally, they are involved in, witness, or become aware of any incident that may impact the health and safety of a DU community member or violate DU policies. Timely reporting is essential—not only to help us support safe travel practices, but also to ensure compliance with federal regulations.

The purpose of reporting is to:

• Document the details of the incident,
• Outline actions taken in response,
• Request additional support from ITHS, if needed.

Flexible Reporting: “Hang On or Hand Off”

Recognizing that the International Incident Report Form may not always be the easiest or most efficient way to communicate, ITHS has introduced a flexible reporting approach called “Hang On or Hand Off.”

Under this methodology:

• Travelers or their support contacts may report incidents using whichever method is most comfortable—email, Microsoft Teams, phone call (+1303-871-2354), our Travel Assistance partner (+1443-569-8601), or the .
• After reporting, the individual chooses one of two paths:
  • Hang On: Continue managing the situation directly. This may be preferred if the reporter knows the traveler well, or if the incident is best handled within a specific program or department.
  • Hand Off: Request ITHS to take an active role in managing the situation. This may be appropriate if escalation is needed, the reporter must focus on other responsibilities, or the incident is outside their comfort zone.

In both cases:

• ITHS and the reporter will keep each other informed of developments.
• ITHS will maintain records of all shared information.

All submitted information will remain confidential and will only be shared with relevant parties as necessary.

We encourage you to report issues associated with:

• 

  Medical health

• 

  Mental health

• 

  Student conduct

• 

  Sexual misconduct

• 

  Criminal-related issues

Domestic Incident Reports

To report incidents that did not occur while traveling abroad, the following resources are available:

• Report crimes, suspected crimes, and honor code violations (anonymous reporting available);
• (confidential);
• (non-confidential);
• Report concerns about questionable practices (anonymous)
  • Examples of questionable practices include fraud, unlawful behavior, unethical behavior, or other types of concerning behavior